Many workers report long hours and unpaid wages.

The announcement comes amid growing public demand for accountability and better services, particularly in rural areas where access has historically lagged.

Residents interviewed by our reporters said they were cautiously optimistic, citing previous projects that stalled after initial launches.

“This is a step in the right direction, but we will be watching closely to make sure the promises are kept,” said a community representative who attended the briefing.

Stakeholders have been invited to submit their views, and a progress report is expected to be tabled before the end of the financial year.

Officials said the plan had been developed after months of consultation with residents, local leaders and technical experts, and that implementation would begin immediately.